Well it happen. Lost years worth of pictures that had not been backed up. My fault! But still heart braking. Just had not gotten a round to backing them up to a cloud or back up drive. Was one of those I needed to do that soon things I kept putting off. Lost family and carving pictures. We have the last two or three years of those we use or phone to take . IT guy I use tried to recover them but could not has sent the drive to a company the specializes recovery but not sure they can do any thing. If you have picture you have been planning to back up some time . I encourage you not to wait do in now.